An HOA board primarily consists of 3 key participants: the president, the secretary and the treasurer. Depending on the size of the community , there may also be a Vice-President and a member-at-large. All of these roles are important for a well-run HOA.They will keep the community an organized, well-functioning and comfortable environment for all residents living there.Â
In this article, we will go over who each of the 5 main HOA board members are and some of their main responsibilities and best practices.
HOA elections
Before becoming a board member, homeowners vote in an HOA election to choose their board of directors. This occurs at the HOA annual meeting and residents can vote on who they want to be a part of the board.Â
Because of this, it is crucial to let residents know beforehand when there is going to be an election, in accordance with your state’s rules. There are various HOA board communication tools available such as emails, or softwares that can send emails, automated texts, and calls to ensure that they are aware that there is a vote coming up.Â
The main reason why it is so important to communicate clearly with residents is to reach quorum. A quorum is the minimum votes needed to make a vote valid. If the board doesn’t have enough votes necessary, then the entire election will be invalid. Â
HOA board elections can take place in person, through emails (if residents can’t physically be there), online (while some states don’t allow voting online it can be a great tool). Or through a proxy, where homeowners choose someone to represent them in the meeting.
President
Not only does this role require dedication and commitment, but it also requires certain skills. An HOA board president will guide the board in its daily operations and they guide the rest of the team in their daily functions and responsibilities. It is important that they foster a sense of community in the board and that they encourage homeowners to attend meetings and events. As the HOA president is the main representative of the community, they will be the spokesperson in important events.Â
The main responsibilities of an HOA president include:
- Being the main point of contact between the external vendors and contractors
- Running the HOA meetingsÂ
- Announcing vote resultsÂ
- Managing the meeting agendaÂ
- Assigning committeesÂ
- Signing documents
- Mediating conflicts in the community and boardÂ
- Participating in community events and gives speeches
How to be a great HOA president
Even though no specific skill or previous qualification is necessary to being an HOA president, there are some skills that will improve a president’s performance and success while running the community. These include:Â
Communication
Apart from having to know how to communicate clearly with a large audience and knowing how to lead meetings, part of being a communicator is knowing how to listen. The HOA president should always be willing to listen to the concerns and requests of residents.Â
Eagerness to learn
Every HOA has a series of rules and restrictions, which is why it is super important to learn and follow them.Â
Trustworthiness
You must be transparent and communicate often with residents so you can gain their trust and help build a positive relationship with them.  Â
Knowing how to motivate and engage your communityÂ
Creating events for residents to participate in is important for your HOA as it creates a sense of community for residents.Â
Tech-savvyÂ
Even if you don’t feel that you’re tech savvy, you should be open to using technology. As digital tools make managing the community and residents a much simpler process.Â
If you want to see how technology can help you with your HOA management, book a free demo of Neigbrs:
Vice-PresidentÂ
The main responsibility of the HOA board vice-president is to take over if the president is unable to perform his tasks. As well as that, the VP has a series of other duties that help to manage and organize the HOA.Â
The main responsibilities of an HOA president include:
- Filling in for the president
- Running HOA meetingsÂ
- Signing documents
- Be the main point of contact for external vendors and contractors
- Overseeing communities, properties, and buildings Â
- Organizing activitiesÂ
- Meeting/working with the management team
- Heading HOA communities
How to be a great HOA vice-president
In order to excel at the tasks performed by an HOA vice president, it is important to consider three abilities: teamwork, communication, and transparency.Â
Teamwork
It’s important that, whenever working in a group, to listen to other people’s suggestions and ideas to establish what is best for the community.
Communication
Communication is very important for the VP, as well as the president. Knowing how to effectively communicate with managers and vendors, and give instructions to those working with you is a vital part of this role.Â
Transparency
Since vice-presidents help with rule enforcement, honesty and transparency are very important. You need to be as transparent as possible with other board members, residents and vendors.
Shadow presidentÂ
One of the main functions of a vice-president is to take over when the president isn’t available. Knowing what their responsibilities are and what they’re working will make it much easier to take over without getting confused or lost.Â
Familiarize yourself with documents
Knowing documents such as the Declaration of Master Deed, Article of Incorporation, and Association’s rules and regulations are vital since vice-presidents will be heading committees and overseeing buildings.
TreasurerÂ
An HOA board treasurer is vital for ensuring that the community’s finances are healthy and stable. They will be the ones taking care of the HOA’s money and using it wisely for projects that will benefit the community in some way. The main roles of a treasurer are:Â
- Financial record-keepingÂ
- Preparing the HOA’s annual budgetÂ
- Mediator between Certified Public Accountants (CPA) and community association managerÂ
- Facilitating reserve studies and auditsÂ
- Monitor payments, dues, assessments, and delinquenciesÂ
- Overseeing the HOA’s insurances and taxesÂ
How to be a great HOA treasurer
As you can see an HOA treasurer has a lot of important duties that require great attention and responsibility. As it is no easy task, there are several tips to help ease and ensure a successful time as an HOA treasurer:
Keeping financial records onlineÂ
Organization is one of the key skills to being a successful treasurer.
This is because they will be in charge of storing financial documents, which need to be well organized and accessible. The best way to store your documents is to have copies online.
Apart from facilitating the access to board members and homeowners, it also helps new board members coming in, to know exactly where these documents are located. Â
Engaging and clear communication
Not everyone understands finances and some find it hard to understand basic financial principles. This is why it is important to have clear and concise communication. Here are some tips to guarantee an effective communication:Â
- Give concrete examples
- Use metaphorsÂ
- Make space for questionsÂ
- Use visual aids instead of just numbers
- Make it visually easy to understandÂ
This helps other HOA board members and residents to understand what you are saying.
Hosting HOA budget meetingsÂ
One of the main duties of an HOA treasurer is to schedule and lead budget meetings. It’s good to meet regularly in order to facilitate teamwork and assure that everyone is on the same page. It is also important to meet with residents and make sure their expectations are aligned – helping increase transparency within the board.Â
Implement a process to collect fees and delinquencies
You need to know exactly whose invoices are pending and whose are received, apart from also having a process to remind residents of when their payments are due. Having online platforms for collecting HOA fees can be really helpfulÂ
Conducting HOA reserve studies and auditsÂ
Hire experts in the subject to perform the financial situation of the HOA. The treasurer should oversee the meeting and ensure that it is well conducted.Â
SecretaryÂ
An HOA board secretary is responsible for the administrative part of the community. They are essential for the HOA board as they will organize and keep track of everything such as forms, meeting minutes etc. The secretary’s main roles are:Â
- Storing documents and records
- Filling out forms, handling signatures and contracts
- Managing the HOA membership listÂ
- Keep members informed on important things happening in their community such as
- Rules and regulations
- HOA meetingsÂ
- Upcoming events
- Safety information
- Prepare the meetings and take meeting minutes
How to be a great HOA secretaryÂ
Being a secretary is a lot of work and can be demanding due to the many tasks. To help be an efficient HOA secretary, and exceed in all of its responsibilities, here are some tips that will help with the position of secretary:Â
Store your HOA documents online
It will ensure all of your documents are safe and that they are easy to access.Â
Implement a process to track forms and contracts
With so many forms and contracts to supervise, creating an excel sheet with name of the file, location, deadline and status.Â
Keep residents informed
It’s important to keep residents up to date on what is going on in the community. Sending HOA newsletters is the best way to keep residents informed. Â
Check governing documents
It’s crucial to check state laws and follow your governing documents to make sure you are correctly performing your duties.Â
Member-at-large
An HOA board member-at-large isn’t the most common role for an HOA board to have, but it can help ease burdens in the community. Their tasks vary according to what the board needs at the current moment and they are generally expected to give expert insight on certain issues. With that being said, they do have certain responsibilities they will likely have to perform:Â
- Participate in meetings
- Serve as a liaison between community members and the boardÂ
- Collaborate with HOA committees and review their progress and statusÂ
- Help new board members to ensure an easier and smoother transition
How to be a great HOA member-at-large
An HOA member-at-large is a very versatile role that includes varied tasks. Sometimes it can be overwhelming having to take care of all everything the board needs, help new members, communicate with committees, all at once. Here are some tips to help be a great member-at-large:
CommunicationÂ
Communication is key to excelling this role as members-at large will often have to communicate concerns and doubts of HOA members to the board. Listen to others and speak clearly and effectively.Â
Have a clear understanding of the community
As mentioned above, the tasks of a member-at-large have a lot of variety and they will probably have to deal with various sectors of the HOA. This is why it is important to attend all meetings, and have a clear understanding of what is going on in the community and board.Â
Be ready to fill in
Because of their wide range of skills and knowledge of the community, they will be asked to fill in for certain duties, especially if one is vacant in a specific committee.Â
Speaking of committees, they are an essential part of any HOA. They will discuss and solve specific issues in the community. Every association will have their own committees they judge necessary.Â
HOA Committees
There are many types of HOA committees that each specify issues such as maintenance, aesthetic, finances, entertainment, etc. Below are some of the most common types of committees an HOA can have:Â
HOA Architectural committee
This committee is responsible for making sure that property values remain stable. They will do this by ensuring that the guidelines of what homeowners can and cannot do to the aesthetic of their property are respected.Â
Budget committee
They are responsible for the financial part of a committee. Taking care of monetary investments, checking expenses, audits, etc. The treasurer works closely with this committee.
Landscaping committee
This committee for maintaining the outdoors of their community. This includes trees, flowers, gardens, the landscaping committee makes sure that they are beautiful and well taken care of.
Events committee
Easter events, cookouts, garage sales are all events that this committee can organize. It will help bring the community together and is a fun way for everyone to interact with each other.Â
Covenant committeeÂ
This committee will ensure that all of the guidelines are enforced in the community and will also monitor those who don’t follow the rules.Â
Communication committee
Keeping everyone updated on what is going on in the community is crucial, and that is exactly what this committee is responsible for. Some opt to communicate with residents through newsletters or through social media.Â
Technology committee
This committee will be responsible for anything tech related such as, data services, software programs, and any technological concern.Â
Every committee has its members, and one of the first things that one needs to think about when creating a committee, is assigning the secretary and chair. The secretary, similar to its functions in the board, will take meeting notes and will inform the community on what that committee is working on. The chair presides over meetings, creates the meeting agenda, and establishes ground rules.Â
The vice-president will also head, oversee, and check the committees. They will be responsible for keeping them organized and having constant communication with them. This is why it is important that the vice-president clearly understands that committee’s goal, functions, and responsibilities.Â
Final points
The president, vice-president, secretary, treasurer, and member-at-large, are all vital roles that will help administer documents, manage finances, plan events, organize committees, and anything else that will ensure a better environment for all residents.Â
HOA board members have various responsibilities that require commitment and dedication to fulfill. Neigbrs by Vinteum has a series of tools to ease these functions. With Vinteum’s software, board directors have access to various communication, management, document storage, and community website features.Â
To know more about everything Vinteum has to offer, visit our site.