We are thrilled to announce that Vinteum has won the Best Support Award at SoftwareSuggest Recognition Awards 2021.
SoftwareSuggest is a platform that compares business software. They provide lists of providers, and reviews of different software. As well as that, they also give free consultation to help people make the most informed decisions. The whole Vinteum team was excited to be picked out of so many great companies.
Support is at the heart of what Vinteum does
We are delighted to win the Best Support Award, as we are very proud of our support. Putting clients first is one of our mottos, and every day our whole Vinteum team works towards that motto. Since the start of this year, we have an average response time of 49 seconds on our website and in-app chat! In line with our Service Level Agreement, we also provide support over the phone, and by email.
Our support is often mentioned in our reviews, such as this one “ Very user friendly and if there are issues, the support staff is quick to respond.” This user put it well “Customer service is outstanding, they are always very willing to help and want to customer to have the best experience with their platform.” These reviews sum up what our support team, and Vinteum as a whole, aims to provide to every single client.
That is what we aim to provide at Vinteum. If you want to find out more about our award-winning communication software for HOAs or Condos. Or if you want to get started creating your own personalized portal and a customized, easy-to-use website you can book a demo with our sales team. Having a demo allows you to find out more about how our software can help you and ask any questions you have. It’s the best way to find out if we meet your needs.
