We spoke to David, Knottwood Village’s president on why they chose Neigbrs by Vinteum as their technology partner.
About Knottwood Village
Knottwood Village is a condo community in Edmonton, Canada. The neighborhood’s mission is to foster the well-being of owners and residents. The Board values the implementation of responsible, accountable, and collaborative decision-making to support the community.
Why Neigbrs by Vinteum?
David told us that he did some serious online research on businesses that host condominium websites, as their old website was self-administered. It wasn’t very user-friendly, and not visited often by Villagers.
What they were after was a user-friendly, easy-to-administer website hosted by a global company, that was attractive and user-friendly for those who live in the village.
“It was appealing to know that your staff would be available and knowledgeable about the website. It is a bonus that the staff members are also very friendly.”
Knottwood’s Software Roll Out Recipe
- Present the options to the board and decide which company to use
- After approval, find administrators in the Village who would be able to work on the website.
- Set up the website using the Vinteum staff; fill in the details using the Village volunteers.
- Announce that we have a new website at the AGM and ask who wants access to it.
- Publish newsletters and notices simultaneously on the website, by e-mail (reminding the villagers with each newsletter that we have a website), and by print for a small minority that still does not use a computer.
- Publish newsletters and notices first on the website, then the next day by e-mail, and post printed notices on the bulletin board.
- Continue to advertise that we have a website and invite those who show interest to join.
- Publish newsletters only on the website, except for those who do not have a computer.
- Continue to struggle with those who do not like change to get them onto the website.
What has been the biggest impact of using Neigbrs by Vinteum?
The biggest impact has been the instant communication that happens when one posts on the website. Even when a room is booked, all the administrators find out now.
What have you been most impressed with?
The kindness and knowledge of the Vinteum staff has been what most impressed us.
Wrapping Up
Since Knottwood Village joined Neigbrs by Vinteum in 2021, they have worked closely with us to sign up their users and roll out the system, and we’d like to thank David for speaking with us!
Knottwood Village picked Neigbrs by Vinteum to help them build an easy-to-use website, to encourage residents to use it.
Our award-winning software can help you to create the website of your dreams! Find out more about us and book your free demo to find out more about how we can help you help your community.
