An HOA portal is an incredible online space you can use to improve connection and communication in your community, as well as to make management easier. Find out what an HOA portal is, why it’s important, how it’s different from a website, and what we offer in our solution.
What is an HOA portal?
An HOA portal is a secure space where board members, association managers, and residents can log in and view documents, and notices, create maintenance requests, violation reports, and amenity reservations. As well as that, it is a community hub where residents can talk to each other online and increase their contact with their neighbors.
Why is it important to have an HOA portal?
An HOA portal provides a secure platform where board members and managers can communicate with residents and manage the HOA simply and efficiently. You can control and manage resident information, amenity reservations, maintenance requests, violations, and package tracking. As well as that, it’s a place where you can add essential documents, events, meetings, and information so residents can stay in the loop.
An HOA portal can help you make the transition away from paper forms, lost documents, and time wasted on manual processes, and is a big step toward creating a transparent community with no conflicts and that has open and clear communication.
- Convenience: You have a one-stop shop for all your needs.
- Safety: It’s a secure platform where residents, board members, and managers can easily get things done.
- Centralize: All your documents and information will be in one place.
What’s the difference between a portal and a website?
An HOA website is public, so anyone on the internet can find it and read about your community. It’s a great way to share non-sensitive information and attract new owners. However, your portal is where you should share resident or member-only information, including forms, newsletters, and other documents that only your HOA members should have access to.
Some website providers create a section of the website that can only be accessed with a password, this is a good option to provide a space for more sensitive information. However, it can get confusing, and sensitive information could be shared accidentally. Using a dedicated HOA portal, this won’t happen, so it increases security and trust.
Neigbrs by Vinteum
Neigbrs by Vinteum is our answer to the 86% of board members across the United States, that find that communication is a problem in their community association. We are the only solution on the market that focuses on communication. In our HOA portal, you’ll find 5 ways to communicate with residents: email, chat, smart calls, texts, and push notifications to our app.
As well as that, it is a secure, password-protected, cloud-based platform where you can securely store and manage resident information, community documents, forms, reservation, and requests.
We also not only provide you with this secure portal, we also provide a modern, easy-to-use public-facing website to advertise your community and share public information.
Lastly, our award-winning customer support team is here to provide you with training, set up your community for you, and help you engage residents with your new software.
Wrapping up HOA portal
An HOA portal is a place where board members and residents can communicate, save time and manage the community more easily and safely online. It is an incredible way to save time, and hassle and improve your community by bringing it into the 21st century.
If you would like a partner to bring you that technology, and support you in the transition and use of it, get in touch with us. Book your free demo and find out how we can help you help your community.
