What is an HOA platform?

An HOA platform centralizes the functions a board and its residents need day to day, inspections, amenity bookings, payments, maintenance requests, communication, into one portal instead of scattered phone calls and emails. Board members and residents log into the same system, just with different levels of access.

Why does an HOA platform matter?

Board members spend a lot of their time fielding calls and emails and grinding through repetitive tasks that a platform can automate instead. It also boosts transparency, since residents can see much of what the board sees rather than relying on someone else to relay it.

When You’ll Run Into This

Boards typically start comparing platforms the moment their current mix of spreadsheets and email starts feeling unmanageable. Our guide to must-have features in HOA management software covers what to look for.