What is an HOA management company?

A management company takes on the operating work a volunteer board usually isn’t equipped to handle itself, billing and collecting fees, sending violation notices, coordinating vendors and maintenance, running board meeting logistics. The board still sets the rules and makes the decisions; the company carries them out.

Why does an HOA management company matter?

Because a management company doesn’t live in the community, it can enforce rules without the bias or favoritism that can creep in when neighbors are the ones deciding on neighbors. That objectivity, more than just freeing up volunteer time, is often the real reason a self-managed HOA decides it’s time to bring one on.

When You’ll Run Into This

Boards typically start comparing options the moment self-management starts feeling unsustainable. Our guide to what an HOA management company does covers the responsibilities worth expecting from one.