What is hybrid community management?

Hybrid community management means a board outsources specific services, often financial tasks like collecting dues and sending delinquency notices, while keeping vendor decisions, communication, and governance in house. Since management companies vary widely in what they offer, this only works if the board is specific up front about which problems it wants solved.

Why does hybrid community management matter?

Handing off dues collection without clarifying what financial controls are in place invites exactly the kind of fraud risk a board brought in help to avoid. Spelling out who’s responsible for what before signing anything is what keeps a hybrid arrangement from turning into confusion about who’s doing the job.

When You’ll Run Into This

Boards usually land here after trying pure self-management and realizing certain tasks are eating up more time than anyone signed up for. Our guide to choosing a property management company covers how this model compares to full outsourcing.